Making IT Simple for your Business
BITS offers quality on-site business services,
performed by certified technicians. We can help you with:
• Sorting out what all the lingo means
• Best connection to the internet to fit your needs
• Network not running like it should?
• Manage Backup, E-Mail and server services
• Monitoring to know there is a problem, before you do!
• Just need another opinion?
Why Choose BITS?
Quick response – Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Reputable - BITS has been around since 1997, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
Experienced - We hire only seasoned, professional technicians with at least 5-10 years experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
Business savvy - We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
Comprehensive project management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
No geek speak – You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
IT Partner With A Shared Vision
IT Strategy Developing an IT strategy that supports the business strategy and creates or enhances the competitive advantage of the company can sometimes be an intimidating task, but it does not need to be. Both business and IT strategies are really just plans for moving from point A to point B. Given the dynamic world in which we live, developing innovative and efficient business and IT strategies is especially important for business viability.
Network Because your organization depends upon its IT infrastructure to support its computing needs, it needs to have a reliable network that ensures connectivity and availability. A reliable network with maximum up-time will make it easy for IT users to access necessary resources when they need them. We will design and build a secure and streamlined network that will ensure that all of your organization's IT users have easy access to network resources such as printers and servers. Our network designs will take into account when, where, and how your organization uses information in order to create a network that will support users' computing needs.
Help Desk As the role of technology in business operations continues to grow, the workload of internal IT teams has increased exponentially. In many companies, IT teams are stretched so thin that they are unable to focus on innovation and growth. Instead, many remain inundated with day-to-day operations and crisis management.
Cloud computing is a popular buzzword among business owners and technology professionals, but the actual definition is far more difficult to pin down. According to a report published by McKinsey and Company, there are more than 22 published definitions of cloud computing, and many industry expectations about the cloud may be inflated. So how do you sort through all of the clutter – and figure out what cloud computing means for your business?
Businesses collect volumes of highly confidential information about employees, customers, patients, clients, along with their own internal proprietary information. Protecting this confidential information is a business requirement, and in many cases also an ethical and legal requirement. BITS has the information security services that make it cost effective and easy to put the necessary controls in place to keep data and systems safe and secure
1. Managed IT Solutions
2. Network Security
3. Hosting & Cloud Computing
Helping you find the right IT solutions.
An information management system is a method for managing corporate information and data that includes practices, policies, internal and vendor processes and tools to align the business value of information with the cost and flexibility needed to provide and protect it. The bad news is that there is no “one size, fits all” solution for information management systems. The good news is that even small, incremental changes can make a big difference and save thousands of dollars.
Mobile device management (MDM) is a type of security software used by an IT department to monitor, manage and secure employees' mobile devices that are deployed across multiple mobile service providers and across multiple mobile operating systemsbeing used in the organization. Every organization needs to see and control the mobile devices entering their enterprise, whether they are provided by the company or part of a Bring Your Own Device (BYOD) program.