Services

At BITS we understand that Information Technology is more than just solving the current problem; it's about enabling and empowering your business. And whether your network supports a dozen users in one location or hundreds of users across multiple locations, we provide the IT services to help your business compete.  We speak Geek!

HELP DESK

 

A Help Desk is a resource designed for IT users to contact when they are having problems with their IT services.  Help Desks institute a multi-tiered trouble shooting approach by having personnel with extensive technical knowledge available.

 

Our remote support Help Desk provides an efficient way to provide immediate support to our customers. It’s convenient and fast. We’ve found that the vast majority of our clients technical problems can be resolved over the phone or with an online chat.

 

MOBILE DEVICE MANAGEMENT

Mobile device management (MDM) is a type of security softwareused by an IT department to monitor, manage and secure employees' mobile devices that are deployed across multiple mobile service providers and across multiple mobile operating systemsbeing used in the organization. Every organization needs to see and control the mobile devices entering their enterprise, whether they are provided by the company or part of a Bring Your Own Device (BYOD) program.

COPORATE IT DEVELOPMENT

An information management system is a method for managing corporate information and data that includes best practices, policies, internal and vendor processes and tools to align the business value of information with the cost and flexibility needed to provide and protect it. The bad news is that there is no “one size, fits all” solution for information management systems. The good news is that even small, incremental changes can make a big difference and save thousands of dollars.

CLOUD SERVICES

Cloud computing is a popular buzzword among business owners and technology professionals, but the actual definition is far more difficult to pin down. According to a report published by McKinsey and Company, there are more than 22 published definitions of cloud computing, and many industry expectations about the cloud may be inflated. So how do you sort through all of the clutter – and figure out what cloud computing means for your business?

 

IT STRATEGY

 

Developing an IT strategy that supports the business strategy and creates or enhances the competitive advantage of the company can sometimes be an intimidating task, but it does not need to be. Both business and IT strategies are really just plans for moving from point A to point B. Given the dynamic world in which we live, developing innovative and efficient business and IT strategies is especially important for business viability.

 

NETWORK DESIGN & SUPPORT

Because your organization depends upon its IT infrastructure to support its computing needs, it needs to have a reliable network that ensures connectivity and availability. A reliable network with maximum uptime will make it easy for IT users to access necessary resources when they need them. We will design and build a secure and streamlined network that will ensure that all of your organization's IT users have easy access to network resources such as printers and servers. Our network designs will take into account when, where, and how your organization uses information in order to create a network that will support users' computing needs.